Privacy Policy

Who we are

Augment AI Winnipeg, Manitoba, Canada jason@augmentai.ca

Jason Locke is our Privacy Officer and is accountable for the information described here. Reach him at the address above.

What we collect

From visitors to this website. If you submit a form, we collect the name, email address, business name, and any message you provide. Our host collects standard server logs including IP address, browser type, and pages visited.

From clients. To build and operate an AI agent, we require access to the specific business systems that agent's role requires — which may include email, document storage, spreadsheets, accounting software, or a CRM. The scope is defined in writing before any access is granted, and is limited to what the role requires.

From our own social media accounts. We operate Augment AI's Facebook Page and Instagram account using software we built. That software accesses only our own accounts. It reads comments and messages sent to us, and publishes our own content. We do not access, collect, or process data from any other person's or business's social media account.

We do not buy personal information from data brokers, use tracking pixels for advertising, or run third-party advertising networks on this site.

Why we collect it

• To respond to your enquiry
• To deliver the services you have engaged us for
• To operate, monitor, and repair agents we manage for you
• To meet legal, tax, and accounting obligations

We do not use your information for any other purpose without asking you first.

How we handle client business data

This is the part that matters most, so we will be specific.

Least privilege. An agent receives access only to the systems its written role requires, and nothing beyond that.

It stays in your systems. Agents read from and write to the tools you already use. We do not create a shadow copy of your business data on our infrastructure.

No training. We do not use your business data to train any AI model. Where we use third-party AI providers, we use their business or API tiers, under which submitted data is not used for model training.

Audit logging. Every action an agent takes is logged. You can request the log for your engagement at any time.

Human approval gates. Consequential actions — sending email, moving money, deleting records — require a human to approve them. These are defined in writing before deployment.

Offboarding. When an engagement ends, we revoke our access, rotate any credentials we held, and delete the working copies of your data in our possession within thirty days. Records we are legally required to retain (invoices, contracts) are kept for the period the law requires.

Who we share it with

We do not sell your information. We do not share it except with service providers who help us operate — hosting, email delivery, accounting, and AI model providers — each of whom receives only what they need to perform their function. We may disclose information where required by law.

Some of these providers store data outside Canada, including in the United States. Information stored in another country is subject to that country's laws, including lawful access by its authorities.

How long we keep it

Enquiries that don't become engagements: two years. Client records: for the life of the engagement plus seven years, as required for tax purposes. Server logs: ninety days.

Your rights

Under PIPEDA you may ask us what personal information we hold about you, ask for a copy, ask us to correct it, withdraw consent, or ask us to delete it. Email jason@augmentai.ca. We respond within thirty days at no charge.

If you are unsatisfied with our response, you may complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Security

We use encrypted connections, credential managers rather than stored plaintext secrets, access controls limited to what each role requires, and audit logging on agent actions. No system is perfectly secure. If a breach creates a real risk of significant harm, we will notify you and the Privacy Commissioner as PIPEDA requires.

Cookies

This site uses only the cookies necessary to make it function. We do not use advertising or cross-site tracking cookies.

Changes

We will post any change here and update the date at the top. Material changes affecting clients will be sent by email.

Terms of Service

Last updated: August 16 2026

These terms govern use of augmentai.ca. Services we deliver to clients are governed by a separate written agreement, which prevails over these terms if the two conflict.

Using this site

The content here is provided for information. You may not use this site unlawfully, attempt to gain unauthorized access to it, or scrape it by automated means without our written permission.

Content and ownership

All content on this site — text, graphics, logos, and the Augment AI name and mark — belongs to Augment AI. You may share and quote it with attribution. You may not reproduce it wholesale or present it as your own.

Pricing

Prices published on this site are current at the time of posting and may change. A price becomes binding when it appears in a signed agreement.

No guarantee of outcome

We describe what our services do. We do not guarantee a specific business result, level of time savings, or financial return. Any figures on this site describing potential savings are illustrative, not promises.

Nothing here is professional advice

Content on this site is general information about business automation. It is not legal, accounting, tax, financial, or investment advice, and should not be relied on as such.

Third-party links

We are not responsible for the content or practices of sites we link to.

Limitation of liability

To the extent permitted by law, Augment AI is not liable for indirect, incidental, or consequential damages arising from use of this website. Nothing here limits liability that cannot be limited by law.

Governing law

These terms are governed by the laws of Manitoba and the applicable laws of Canada. Disputes fall to the courts of Manitoba.

Contact

jason@augmentai.ca

Data Deletion

Last updated: August 16 2026

If you interacted with us on Facebook or Instagram

We operate the Augment AI Facebook Page and Instagram account. If you have commented on our posts or sent us a message, we may hold a record of that interaction.

To have it deleted, email jason@augmentai.ca with the subject line Data Deletion Request and tell us the platform and the account handle you used. We will confirm within seven days and complete the deletion within thirty.

You can also delete your own comments and messages directly on the platform at any time. Removing Augment AI's access from Facebook Settings → Apps and Websites stops any further data flow.

If you contacted us through this website

Email jason@augmentai.ca with the subject line Data Deletion Request and the email address you used. We will delete your enquiry and any related correspondence within thirty days.

If you are or were a client

Your written agreement governs deletion of your business data. Our standard practice on termination: access revoked and credentials rotated within one business day, working copies of your data deleted within thirty days. Records we must retain by law — invoices, signed agreements — are kept for the required period and nothing longer.

To make a request outside an active engagement, email jason@augmentai.ca.

What we cannot delete

Records we are legally required to keep, principally financial records retained for tax purposes. We will tell you specifically what is being retained and why.

Questions: jason@augmentai.ca